TERMS & CONDITIONS

 

Return Policy

Standard: Tour Impact Golf™ will accept returns and provide a refund (minus the original shipping and 10% restocking fee) for clubs purchased within 30 days. Give the TI a solid tryout, and if you don't find the Rhythm and Tempo that improves your swing, send it back.  Clubs must be shipped in the original packaging to be accepted for a refund.

 

Warranty
Each TI™ training club has an outstanding 1 year Full Warranty if used properly. Every aspect of our design and construction is focused on ease of use and durability.  The speaker is the highest quality, tied diaphragm and shock proof version available. All of the circuitry is hand soldered to ANSI standard IPC/EIA J-STD-001C and inspected 3 times. The entire club and parts are not only fastened but are in addition epoxied. Only after wearing out many gloves and hitting thousands of balls did we put the TI into production and we want you to become a lifetime user of the TI™. The Product Warranty does not cover damage caused by excessive twisting or bending of the shaft by hand or an outside force, nor neglect from the TI™ Training Club(s) being left or stored for an extended period of time in an environment above 100 degrees F or below freezing(for example, a car trunk, etc.). The product warranty does not cover negligent physical damage by out side force. The TI™ is water resistant, not water proof and the warranty does not cover damage caused by excessive moisture.

If you have purchased your TI training club directly from our website or telephone service, please contact us via email at contact@tourimpactgolf.com for a Return Service Shipping Label and Instructions. Your TI training club will be repaired or replaced at no additional cost.

If you have purchased your TI™ Training club from a Retailer, Golf Shop or PGA Professional, please contact them for repair or replacement.

 

 

Safety
• Use proper care for TI as stated in the introduction of this manual.
• Do not aim at or swing in close proximity of others to avoid physical injury or death.
• Provide adult supervision when in use of children.
• Do not attempt to customize or alter electronics or components of TI
• TI is an athletic training device. Do not use if you are unfit or at risk of injury during physical activity.
• Do not use TI for any unintended purposes other than as a golf club.
• Wear proper equipment such as shoes and or gloves to prevent injury and or loss of control of the club.
• Do not use in severe weather conditions.
• Observe local rules and regulations. Do not use club where any pre-existing restrictions disallow such use.Website Usage Agreement

Thank you for visiting the Terms and Conditions (the "Terms") page of Tour Impact Golf™, LLC (TIG). Your access and use of any of our websites at www.tourimpactgolf.com or www.swingti.com, and all other TIG websites (the "TIG Websites") is subject to the following terms and applicable laws. By accessing and browsing the TIG Websites, you accept these terms without limitation or qualification, as well as such additional or amended terms and conditions as TIG may from time to time publish. Certain services or other offerings made available on the Website may have additional terms and conditions that apply, and which can be viewed either on the pages containing such services or offerings, or via a link on those pages or other directions to the additional terms and conditions.

Intellectual Property

The TIG Websites are owned and operated by TIG, and are protected by copyright under United States and international laws and treaties. All rights reserved. Copyright in such their content and the software provided are owned by or licensed to TIG.

All rights not expressly granted herein are reserved. Materials from the Website may not be copied, distributed or transmitted in any way without the prior written consent of TIG. No links to the Website may be created without the express written consent of TIG. Users of the Website MAY download one copy of any and all materials on the site for personal, non-commercial use, provided they do not modify or alter the materials in any way, or delete or change any copyright or trademark notice. No rights or licenses in any such material are granted or implied. All material on this Website is provided for lawful purposes only. Images of people or places in this Website are either the property of or used with permission by TIG. The use or misuse of those images except as expressly authorized is prohibited. TIG reserves complete title and full intellectual property rights in materials downloaded from the site.

We pride ourselves for innovation and quality in the design and manufacturing of TIG products. Consequently, TIG golf products are protected by a patent and trademarks. The patent and trademarks not only recognize that innovation and distinctiveness of TIG's intellectual property rights in its products and brands, but also afford legal protection to TIG from infringements of these property rights. Our policy is to diligently enforce all property rights. We will work to locate and prosecute those who infringe on these rights.

In accordance with Section 287(a) of Title 35 of the United States Code, the reader is hereby placed on notice of Tour Impact Golf, LLC's rights in the United States Patents listed on this site and associated with the following products.

View Patent

Tour Impact Golf, TI, and ProTracks are trade marks of Tour Impact Golf, LLC. All other trademarks and service marks used herein are property of their respective owners.

Any information, including but not limited to remarks, suggestions, ideas, graphics or other submissions, communicated to TIG through this site is not confidential. TIG shall be entitled to reproduce, distribute or use any such information submitted for any purpose without compensation to the person sending the submission.

The user acknowledges the originality of any submission communicated to TIG and accepts responsibility for its accuracy, appropriateness and legality.

Prohibited Activities

You agree not to: (i) share usernames, passwords or other access credentials that allow access to protected portions of any TIG Website by any unauthorized third party; (ii) engage in or facilitate spamming; (iii) post, disseminate or transmit unauthorized advertising, promotional materials, chain letters, junk mail or any other type of unsolicited mass e-mail to people or entities that have not agreed to be part of such mailings; (iv) omit, delete, forge or misrepresent transmission information, including headers, return mailing and Internet protocol addresses, or otherwise manipulate identifiers to disguise the origin of any content; (v) impersonate any person or entity, or falsely state or otherwise misrepresent an affiliation with any person or entity or intentionally omit, delete, forge or misrepresent transmission information, including headers, return mailing and Internet protocol addresses or otherwise manipulate identifiers to disguise the origin of any content transmitted to or via a TIG Website; (vi) disseminate or transmit any content without the right to do so; (vii) send harassing and/or threatening messages to others; (viii) post excessive (20 or more copies of the same article in a 45-day period) or repeated off-topic articles to newsgroups; (ix) engage in 'flooding', i.e., ICMP flooding and mail bombing (flooding as used herein is defined as sending large amounts of email repeatedly to the same email address).

Unlawful Behavior

You agree not to: (i) use the TIG Websites for any illegal purpose, in violation of any applicable laws or regulations including but not limited to, regulations promulgated by the Securities Exchange Commission, any rules of any national or other securities exchange, including without limitation, the New York Stock Exchange, the American Stock Exchange or the NASDAQ, and any regulations having the force of law; (ii) publish web pages that contain links that initiate downloads of infringing or other illegal material; (iii) electronically stalk or otherwise electronically harass another; (iv) engage in any Internet activities that would violate the personal privacy rights of others, including but not limited to, collecting and distributing information about Internet users without their permission, except as permitted by applicable law; or (v) conduct Internet raffles or contests that violate applicable laws.

Disruptive Behavior

As a further condition of your use of and access to the TIG Websites, you agree not to: (i) post, disseminate or transmit any worm, viruses or other harmful, disruptive or destructive files, code or programs via or through the TIG Websites; (ii) use Internet Relay Chat (IRC) bots, i.e., programs that utilize excessive resources by connecting to an IRC network and running 24 hours per day; (iii) hinder the ability of others to use IRC; (iv) disrupt the normal flow on the TIG Websites of dialogue or otherwise act in a manner that negatively affects other users' ability to engage in real time exchanges; (v) run any program that makes a service or resource available to others, including but not limited to port redirectors, proxy servers, chat servers or Multi-User Dungeons; (vi) interfere with, disrupt, or harm in any way the TIG Websites or servers or networks connected to them; (vii) run programs or specifically configure machines in such a way as to keep a dialup connection active when not in use or otherwise bypass automatic disconnection for inactivity, unless a dedicated access account is provided; (viii) use the TIG Websites in violation of the rules of any other website providers, websites, chat rooms or the like; (ix) use the TIG Websites to access the accounts of others without permission; (x) attempt to penetrate security measures of TIG or another entity, or obtain or bypass others' passwords; or (xi) engage in denial of service attacks, i.e., actions designed to impair network access by flooding a site or the Internet with useless traffic.

Disclaimer and Limitation of Liability

BY USING THE TIG WEBSITES, YOU EXPRESSLY AGREE THAT USE OF THE TIG WEBSITES IS AT YOUR SOLE RISK. THE TIG WEBSITES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TIG DOES NOT WARRANT THAT USE OF THE TIG WEBSITES WILL BE UNINTERRUPTED OR ERROR-FREE. TIG RESERVES THE RIGHT TO CANCEL ANY ORDER FOR TIG PRODUCTS PLACED ON THE TIG WEBSITE AS A RESULT OF A MISTAKE OR ERROR, AS DETERMINED BY TIG IN ITS SOLE DISCRETION.  TIG DOES NOT WARRANT THE ACCURACY, INTEGRITY OR COMPLETENESS OF THE CONTENT PROVIDED ON THE TIG WEBSITES OR THE PRODUCTS OR SERVICES OFFERED FOR SALE ON THE TIG WEBSITES. TIG SPECIFICALLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, TO THE FULLEST EXTENT POSSIBLE UNDER APPLICABLE LAWS. NO VERBAL INFORMATION PROVIDED BY TIG SHALL CREATE A WARRANTY. UNDER NO CIRCUMSTANCES SHALL TIG BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM YOUR USE OF OR INABILITY TO USE THE TIG WEBSITES, INCLUDING BUT NOT LIMITED TO RELIANCE BY YOU ON ANY INFORMATION OBTAINED FROM THE TIG WEBSITES THAT RESULTS IN MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OR CORRUPTION OF FILES, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION, OR ANY FAILURE OF PERFORMANCE. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, EVEN IF AN AUTHORIZED REPRESENTATIVE OF TIG HAS BEEN ADVISED OF OR SHOULD HAVE KNOWLEDGE OF THE POSSIBILITY OF SUCH DAMAGES. THIS PARAGRAPH SHALL APPLY TO ALL CONTENT, MERCHANDISE AND SERVICES AVAILABLE THROUGH THE WEBSITE

Applicability of content

Information on this site includes description of products and services that may be available in the United States of America only. This site is operated in the State of Vermont, United States of America, and TIG makes no representation that the content provided is applicable or appropriate for use in other locations.

Privacy

We realize that consumers are concerned about how the information they provide online will be used. Please read our Privacy Policy for more details.

Intended for Users Over 13

The TIG Websites are intended for use by individuals of at least 13 years of age or older. The TIG Websites are not directed for use by children under the age of 13. Users under the age of 13 must get the assistance of a parent or guardian to use the Website. Please refer to our Your Privacy Rights for more information. TIG does provide products for children, but it sells them to adults only.

Enforcement of terms and conditions

These Terms are governed and interpreted pursuant to the laws of the State of Vermont, United States of America, without reference to its provisions concerning conflicts of law. Any and all dispute(s) concerning the validity or interpretation of these Terms, or performance hereunder, shall be brought exclusively in a court of competent jurisdiction located in the County of Chittenden, State of Vermont, which shall constitute the exclusive venue for any such dispute(s). If any part of these Terms is unlawful, void, or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of the remaining provisions. TIG may revise these Terms at any time by updating this posting.

TIG may terminate this agreement at any time, without notice and for any reason.

Your Privacy Rights

Effective July 29, 2014

Thank you for visiting the Privacy Policy of Tour Impact Golf, LLC. TIG values your privacy, and wants you to feel comfortable and secure using any of our websites, including: www.tourimpactgolf.com, www.swingti.com, all other TIG websites, and any TIG mobile or other applications or apps (the "TIG Websites"). This Privacy Policy describes our policy with regard to online privacy and explains how you can opt out of certain uses and disclosures of your personal information.  As a courtesy, this Privacy Policy also provides a number of useful links to third party information regarding privacy protection. However, TIG does not assume any responsibility for the accuracy and/or completeness of such third party information.

Your Acceptance

By visiting, using, and/or registering on any of the TIG Websites, you signify your agreement to the terms and conditions of this Privacy Policy. If you do not so agree, you should not use the TIG Websites. Should we make any substantial changes in the way we collect and/or use any personal information we will amend this Privacy Policy, or we may email you if you have not opted out of email notifications, and your continued use of any TIG Websites constitutes your consent to the amended Privacy Policy.

TIG Websites

This Privacy Policy applies only to the TIG Websites. Links within these sites could direct you to third party websites that are not owned or controlled by TIG. TIG has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party websites, which may employ cookies and/or collect personal information. In addition, TIG will not and cannot censor or edit the content of any third party site. We encourage you to be aware when you leave the TIG Websites, and to read the privacy policy of each website that you visit.

TIG affiliates may have their own privacy policy governing websites other than the above TIG Websites.

What Type of Personal Information Do We Collect and Use?

Whenever you send us an email, purchase products from a TIG Website, register on one of the TIG Websites, enter a contest, sweepstakes, or other promotion, subscribe to one of our newsletters, or otherwise transmit information via any of the TIG Websites, TIG may obtain and collect personally identifiable contact information (expressed herein generally as "personal information") such as your name, email address, payment information (i.e. credit card number/expiration date), and/or mailing address, subject to your ability to "opt-out" of our future use or disclosure of such information.

Personal Information Maintenance & Opt-Out

If you wish to opt-out of our use and/or disclosure of your personal information, other than as expressly covered in this Privacy Policy and/or to process any purchase orders, you will generally have the option to do so when you first submit your personal information via the TIG Websites. Simply indicate your desire to opt-out by checking or un-checking the appropriate box. If you wish to amend or delete any personal information you have previously provided without opt-out, please send us a message at contact@tourimpactgolf.com. We will endeavor to provide a simple way to review, correct, update or remove personal information you have given us. If you wish to stop receiving a TIG newsletter that you have previously subscribed for, please follow the "unsubscribe" instructions contained at the bottom of each newsletter.

How Do We Use Personal Information?

TIG will never disclose your email address to a third party unless it is to select third party retailers when the email is collected via a TIG mobile fitting application at participating fitting locations or to TIG subsidiary companies, except as otherwise disclosed in this Privacy Policy or with your express permission.

TIG may always use personal information in the following ways:

  • to enable us to respond to you generally, or to process, validate and verify requests and/or purchase orders
  • to perform any services requested by you
  • to compile and/or distribute aggregate - never individual - information about our website users and aggregate usage patterns
  • to provide our own website designers with useful information for developing new features and services that meet your needs
  • to tailor your experience on our websites, showing you content we think might interest you or altering the content according to your personal preferences
  • as part of an online employment application to evaluate your qualifications only

If you have not "opted-out" of our use and disclosure of your personal information, TIG may also use personal information for all marketing and survey purposes on behalf of itself and its affiliates and subsidiaries. TIG may appoint third party agents in connection with such marketing and survey efforts. TIG may disclose personal information to select business partners for use in connection with direct mail marketing efforts, including, without limitation, with select third party retailers when the email is collected via a TIG mobile fitting application at participating fitting locations and with TIG subsidiary companies.

If you have "opted-out", TIG will use or disclose your personal information only as stated above, or: (1) when legally ordered to do so by a lawful subpoena or court order, (2) if you violate or breach an agreement with TIG, (3) if we believe you will harm the property or rights of TIG or those of TIG's other customers, (4) under exigent circumstances to protect the physical safety of TIG, its employees, users or the general public, or (5) to validate credit card numbers for charging for fee services.

Aggregate Information

TIG may share aggregate statistical information with business partners, sponsors or other third parties. For example, we may tell an advertiser that X number of visitors visited a certain area on a website, or that Y number of men and Z number of women filled out registration forms.

Unsolicited Emails Received by You

TIG does not send unsolicited bulk emails to anyone who has requested that we do not contact them. We send our newsletters only to those who have taken affirmative steps to subscribe. If you have inadvertently received one of our newsletters, or if you simply wish to stop receiving them, please follow the "unsubscribe" instructions contained in each newsletter or send a request to be unsubscribed to contact@tourimpactgolf.com.

Our Cookies

Your browser software includes a feature called "cookies." If enabled, cookies may store small amounts of data on your computer about your visit to any of the TIG Websites. However, cookies tell us nothing about you personally unless you specifically give us additional information. Cookies assist us in tracking which of our features you like best and what content you may have viewed during past visits. When you re-visit the TIG Websites, cookies can enable us to customize our content according to your preferences. We may use cookies to:

  • keep count of return visits to the TIG Websites
  • accumulate and report anonymous, aggregate, statistical information on website usage
  • deliver content and advertising specific to your interests or past viewing history
  • save your password so you don't have to re-enter it each time you visit our websites.

You can also disable cookies. By modifying your browser preferences, you can accept or reject all cookies, or request a notification when a cookie is set.

IP Addresses

TIG does not store or record the Internet Protocol ("IP") addresses of visitors to the TIG Websites for marketing purposes, although we may store IP addresses in server logs for system maintenance purposes or to store the source location whenever someone provides Personal Information. An IP address is a number assigned to your computer whenever you access the Internet. An Internet Service Providers ("ISP") typically assigns a random IP addresses at the time of your dial-up. For local area network ("LAN"), DSL, or cable modem users, an IP address may be permanently assigned to a particular computer. We cannot determine your identity solely based upon your IP address. Your IP address can, however, reveal what geographic area you are connecting from, or which ISP you are using. Finally, other websites you visit have IP addresses, and we may collect the IP addresses of those websites and their pages, but these IP addresses are never associated with Internet users.

Web Beacons

The TIG Websites and certain emails sent to opt-in consumers contain electronic images (called "pixels", "transparent GIF files", or "web beacons") that allow us and our advertising partners to view and access cookies. In general, any electronic image viewed as part of a web page, including an ad banner, can act as a web beacon. Web beacons are small in order not to use valuable space on the computer screen that is better used to display helpful content. In some cases these files are provided by our online management partner. These files enable our online management partner to recognize a unique cookie on your web browser, which in turn enables us to learn which advertisements bring users to our website. The cookie was placed by us or by another advertiser that works with our online management partner. We may also include web beacons in HTML-formatted newsletters containing graphics that we send to opt-in subscribers, so we may count the number of newsletters that have been opened and read. We may also use the web beacon and cookies to monitor your online behavior and interests on the TIG Websites to tailor advertisements shown to you for goods and services. With both cookies and web beacons, the information that we collect and share is anonymous and not personally identifiable. It does not contain your name, address, telephone number, or email address. Our systems do not recognize browser “Do Not Track” signals, but several of our service providers who utilize these cookies and other tracking technologies on the TIG Websites enable you to opt out of this type of advertising. For more information about third party cookies and web beacons, including information about how to opt out of these technologies, click here or click here. We also provide you with additional tools to opt out of marketing from us or certain transfers of your information. Please see the “Personal Information Maintenance & Opt-Out” section of this Privacy Policy for more information.

Computer Profiles

TIG may also collect and accumulate other anonymous data that helps us understand and analyze the Internet experience of our visitors. For example, we may accumulate visitor data relating to referring domain names, the type of browsers used, operating system software, screen resolutions, color capabilities, browser plug-ins, language settings, cookie preferences, search engine keywords and JavaScript enablement. If you do not register on one of the TIG Websites, none of this information is personally identifiable.

Security

The TIG Websites use physical, electronic and managerial security measures to protect the loss, misuse and alteration of information under our control.

The TIG Websites do not require you to set up a user ID and password unless you subscribe for some of our special services or create a purchasing account with us. We recommend you do not divulge your password to anyone. TIG will never ask you for your password in an unsolicited telephone call or email.

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit, and you do so at your own risk. You can report network abuse and any risk of security violations to us by emailing contact@tourimpactgolf.com.

Children's Online Privacy Protection

TIG does not knowingly collect contact or personal information from children under 13. The TIG Websites are not intended to solicit information of any kind from children under 13, and are designed to block our knowing acceptance of any such information. It is possible that by fraud or deception we may receive information pertaining to children under 13. If we are notified of this, as soon as we verify the information, we will obtain parental consent or otherwise delete the information from our servers. If you want to notify us of our receipt of information by children under 13, please do so by emailing us at contact@tourimpactgolf.com.

European Union and Swiss Residents

If you choose to provide TIG with your information, you consent to the transfer and storage of that information on our servers located in the United States.

TIG adheres to the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework Privacy Principles of Notice, Choice, Onward Transfer, Security, Data Integrity, Access and Enforcement, and is registered with the U.S. Department of Commerce's Safe Harbor Program.

Any questions or concerns regarding the use or disclosure of your information should be directed to TIG by sending us an email at contact@tourimpactgolf.com. We will investigate and attempt to resolve complaints and disputes regarding use and disclosure of your information in accordance with this Privacy Policy. For complaints that cannot be resolved, we have agreed to participate in the dispute resolution procedures of the American Arbitration Association pursuant to the U.S.-EU Safe Harbor and the U.S.-Swiss Safe Harbor Privacy Principles. For clarity, this "European Union and Swiss Residents" section of this Privacy Policy applies only to residents of the EU and Switzerland.

Contact Information

TIG and its affiliates enforce their intellectual property rights to the fullest extent of the law. If you have any questions concerning the legal notices stated above, you may contact the TIG:

Tour Impact Golf, LLC
Attn: Legal
68 South Street
Essex Junction, VT 05452
USA

 

 

GENERAL
contact@tourimpactgolf.com

MAIL
Tour Impact Golf, LLC
68 South Street
Essex Junction, VT 05452

PRESS & MEDIA
media@tourimpactgolf.com


FAQ